Questions and Answers On All Things Chic
HOW LONG DOES SHIPPING AND HANDLING NORMALLY TAKE?
Every order is made to order specifically to meet the customer's needs. Each order takes 1-3 business days before being shipped out. You will receive your tracking information to your e-mail address. All orders are shipped using USPS priority mail.
WHAT IS YOUR RETURN POLICY?
Due to the fact that each order is custom made, we have a no-refund policy. However, if your order arrives damaged or an item is missing, please notify us within the first 24 hours of receiving your order so that we can correct the issue.
WHICH PAYMENT METHODS DO YOU ACCEPT?
The Chic Nail Boutique accepts all major credit cards and PayPal
HOW DO I KNOW MY EXACT NAIL SIZE BEFORE PURCHASING?
Each listing has a size and length chart included with measurements. The best way to measure your nails is by using a tape measure and converting the centimetres to millimetres. Each line in between each centimetre represents a millimetre. You can also use regular tape and a ruler by placing tape on your nail and mark the sides of your nail and measure them on the ruler. There are many free downloadable ruler apps for your smart phone if you do not have access to a ruler.
HOW SHOULD I GO ABOUT PLACING A CUSTOM MADE SET?
Under the shop tab, click on the "Personalized Custom Set" you will still need to enter your sizes, requested shape and length when you pay for your set. Afterwards, you must e-mail your inspiration for your set to firstname.lastname@example.org